WhatsApp Automation
Direct mobile conversational flows for instant inquiries, reminders, and sales.
In many markets, email sits unread while WhatsApp commands open rates above 90%. NavAI Ops builds compliant, official Meta WhatsApp Cloud API workflows that engage customers instantly. From instant quote delivery to automated site visit reminders and customer service triage, WhatsApp becomes your fastest revenue channel.
How the System Operates
Customer clicks website button or sends direct WhatsApp message.
AI assistant qualifies needs, budget, and contact info.
Sends location pin, brochure PDF, or confirmed calendar invite.
Logs full chat transcript and contact details into CRM.
Technical Features
- Official Meta WhatsApp Cloud API integration with instant auto-replies
- Automated appointment, quote, and delivery reminder dispatch
- Interactive quick-reply buttons and rich media brochure delivery
- Live operator handoff with shared team inbox management
- Two-way synchronization with CRM records and calendar bookings
Production Deliverables
- Official WhatsApp Business Cloud API verification & setup
- Interactive conversational template approvals with Meta
- CRM & Calendar two-way webhook bridge
- Team collaboration console with agent takeover
READY TO BUILD WHAT
YOUR BUSINESS NEEDS?
Tell us how your business works, where the friction is and what you want to improve. We'll map the right system around it.
Algorithmic campaign pipelines & event-driven workflows
Autonomous conversational intelligence across calls and web
Bi-directional data sync with your existing software stack
Custom infrastructure built around how your company operates