These Terms & Conditions govern your use of the NavAI Ops website and services. By accessing our website or working with us, you agree to these terms.
1. Services
NavAI Ops provides AI automation services, including but not limited to AI agents, workflow automation, and custom AI system development.
All services are tailored to each client’s business requirements and may vary based on project scope.
2. Engagement & Project Scope
Each project begins with a discussion to define requirements, scope, and deliverables.
Any additional features or changes outside the agreed scope may require a revised timeline and additional cost.
3. Payments
- Payments are agreed upon before project initiation
- A portion or full payment may be required upfront
- Remaining payments (if applicable) must be completed as per agreed milestones
Failure to complete payments may result in suspension of services.
4. Delivery & Timelines
We aim to deliver projects within agreed timelines. However, delivery may vary depending on:
- Project complexity
- Client response time
- Third-party integrations
Delays caused by external factors are not the responsibility of NavAI Ops.
5. Client Responsibilities
Clients are responsible for:
- Providing accurate information and requirements
- Giving timely feedback and approvals
- Providing access to necessary tools, platforms, or systems
Delays in communication may impact delivery timelines.
6. Use of AI Systems
Our AI systems are designed to automate processes and improve efficiency. However:
- Outputs may vary depending on inputs and data
- Clients are responsible for monitoring system usage
- We do not guarantee 100% accuracy in all scenarios
7. Third-Party Tools & Integrations
Our systems may integrate with third-party platforms (e.g., CRM, APIs, communication tools).
We are not responsible for:
- Downtime or issues from third-party services
- Changes in third-party policies or pricing
8. Confidentiality
All client data and business information shared with us will be treated as confidential and will not be disclosed to third parties without consent.
9. Intellectual Property
- Clients retain ownership of their business data
- Custom systems built for clients are intended for their business use
- We may retain the right to reuse general frameworks or methodologies
10. Limitation of Liability
NavAI Ops is not liable for:
- Indirect or consequential losses
- Business interruptions
- Loss of data or revenue
Our liability is limited to the amount paid for the service.
11. Termination
Either party may terminate the agreement with prior notice.
Any work completed up to the termination point will be billed accordingly.
12. Updates to Terms
We may update these Terms & Conditions from time to time. Continued use of our services constitutes acceptance of the updated terms.
13. Contact
If you have any questions regarding these Terms, you can contact us at:
Email: hello@navaiops.com